To safeguard your security, Diskret does not store any credit card details. Online purchase transactions will be charged to your credit card at the time you submit your order. It is a secure order through PayPal. The transaction will however only be put through after we have verified your card details, received credit authorization and confirmed stock availability. You will be informed by email if we are unable to complete your order for any reason.
Diskret accepts the following forms of payment for online purchases: Visa, Discover, Mastercard, American Express, and PayPal.
Shipping price is a set fee per order, dependent of country of delivery, and required date of receival. Please refer to Shipping Policy for more information.
Please email us at [email protected] for a tracking number if required.
If product has manufacturing defect, it must be reported within 7 days from receipt. Contact [email protected] regarding replacement and return.
Yes. Your right to privacy is assured. Your purchases arrive securely packaged with no indication of their contents.
Unfortunately, once your order has been placed, we are unable to change the shipping method.
Diskret will always try to ship in a single order, however it is a possibility it will come in multiple orders, however this will not affect the shipping price.
Please check your order confirmation email to ensure the shipping address was correct.
If the address is correct, the shipping carrier may have delivered your order to the wrong address. We suggest waiting one to two days to allow time for the shipment to be forwarded to you.
If you are unable to locate your package, please contact us at [email protected]